Affected service(s): ARS (Active Roles Service), KITE Active Directory (ISC)
Start date and time: 10/02/2020 09:00:00 PM
End date and time: 10/03/2020 02:00:00 AM
ARS will be upgraded from version 7.2 to 7.4.
The ARS service will be unavailable during this time.
New user provisioning into KITE will be unavailable during this time as well.
LSP’s who use ARS for delegated management of KITE will not be able to do so during this outage.
If you experience any problems beyond the planned outage window, please contact Client Care online at http://supportcenter.upenn.edu/, by email at help@isc.upenn.edu, or by phone at 215-898-1000.