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Planned: Penn Endpoint Management (BigFix) Maintenance on August 5, 2018

Date: Sunday, August 5, 2018

Start time: 12:00 AM Midnight
Duration: 12 hours
Service(s) Affected: BigFix

ISC will be migrating the core servers that make up the BigFix service. These servers will be powered off on Sunday, August 5th beginning at midnight. We will then migrate them to a new virtual infrastructure in order to address performance and scalability issues. All BigFix functionality such as console access, Web Reports, and Wake-on-LAN will be unavailable for the duration of the maintenance.

NOTE: the root server name will remain but will resolve to a new IP address.

Current IP: 165.123.77.120
Migrated IP: 130.91.209.85

Customers are advised to add the new IP to their firewalls ahead of time. Do not remove the current IP until you have received notification that the move was successful. No other customer action is required.

Please contact ISC Client Care at help@isc.upenn.edu or 215-898-1000 if you have any questions or concerns.