Start date and time: 2/5/2022 12:00 AM
End date and time: 2/5/2022 12:00 PM
ISC will perform scheduled Data Center infrastructure maintenance on Sunday, February 5, 2023. During this maintenance period, we are upgrading the code on network switches. There will be a connectivity disruption to the ISC Data Center between 4:00 AM and 8:00 AM during the upgrade, and VPN connections will drop during the window. ISC will validate connectivity after we complete the upgrade.
Impacted ISC-hosted services and administrative applications include but are not limited to:
- All legacy payroll systems (Mainframe Payroll, PennWorks)
- All student systems (Penn-In-Touch, SAM, SRS, Pennant)
- Archives
- Atlas
- Athletics
- BEN Deposits
- BEN Financials
- Business Services (Parking, Dining, Campus Express, StarRez)
- Classlists
- Contact Center (Genesys platform)
- Data Warehouse collections
- Facilities
- OASIS
- Penn Community
- Penn Directory
- PennNet Mailing Lists
- PennNet Phone
- Research Services systems (HSERA, ARIES, RIS, Polaris, PennERS)
- SMTP-Relay
If you have questions, please contact Client Care online at http://supportcenter.upenn.edu, by email at help@isc.upenn.edu, or by phone at 215-898-1000.
The FY2023 Data Center maintenance schedule is available at https://www.isc.upenn.edu/alerts-outages/data-center-planned-maintenance-schedule