Date: Saturday, July 20 - Sunday, July 21, 2019
Time: 4:30 PM (Saturday) - 8:15 PM (Sunday)
Service(s) affected: PennNet Mailing Lists, Classlists
This weekend, starting Saturday, July 20 at 4:30 PM through Sunday 8:15 PM, LISTSERV was receiving but not forwarding email to distribution lists for the PennNet Mailing List and the Classlists services. Although the system and application appeared to be functioning with no errors, no email was being distributed to lists. The LISTSERV process was shut down and restarted, and backlogged mail was then distributed to mailing lists.
We don’t currently have a root cause for the failure. However, we are opening a ticket with the vendor to investigate.
If you or your users experience any issues that may be related to this disruption, please contact Client Care online at http://supportcenter.upenn.edu, by email at help@isc.upenn.edu, or by phone at 215-898-1000.
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