Date: Sunday, May 1, 2022
Duration: 9:33 PM to 10:06 PM
Summary:
On Sunday, May 1, 2022, the following PennNet Phone services were unavailable between 9:33 PM to 10:06 PM:
- Voicemail
- Caller Menus
- PPS Web
Calling and using phones on PennNet Phone were not affected. The PennFlex Phone service was not affected. The menus hosted on the Contact Center services were not affected.
The outage was due to an operational error during maintenance. We apologize for the inconvenience. All services have been restored.
If you have any questions or concerns, please contact ISC Client Care at help@isc.upenn.edu.