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Unplanned: Weblogin SSO Outage on November 13, 2019

A service IP address issue was encountered during the planned WebLogin maintenance this morning. This IP address issue prevented the WebLogin SSO service from responding to client requests from 7:16 AM to 7:23 AM. 

The issue was encountered post-change during testing and resolved. 

During this window, clients could not authenticate to web resources using the WebLogin service.

If you have any questions, please contact Client Care online at http://supportcenter.upenn.edu, by email at help@isc.upenn.edu, or by phone at 215-898-1000.

 

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