Overview
Data Center Services provides University constituents a reliable and secure space to house their IT assets. Environmental and security controls are in place and optional hardware support is available. The integrity of the space and service is maintained through internal controls and processes that include an internal audit program. The integrity of the space and service is maintained through internal controls and processes that include an internal audit program. Data Center Services is ISO 9001:2015 certified and physical spaces comply with NIST SP 800-53 Revision 4 Physical and Environmental Protection control family. Data Center Services participates in annual self-attestations for HIPAA Security Rules and PCI Requirement 9.
Cloud computing services are available as an alternative to on-premise hosting. For more information about cloud-based solutions and options at Penn, see ISC’s Cloud First Program.
Benefits
- Two locations around campus allow easy access to physical systems
- Highly reliable, secure service, using state of the art RFID technology
- Enterprise automation that ensures proactive client communication
- ITIL based processes ensure consistency of service delivery
Who Can Benefit from This Service
University IT community
Additional Information and Resources
- Planned Maintenance Schedule
- Data Center Facilities Assessment Request
- Data Center Services Request
- Service Metrics Reports
- Pennovation Data Center Expansion Program