This ITIL® course is offered by KnappIT, Inc.
Information Technology Infrastructure Library (ITIL) is a widely used methodology for the management of IT services. ITIL provides a practical framework for identifying, planning, delivering and supporting all aspects of IT services, defines best practices, and provides a common business language for the IT community. The proper implementation of ITIL enables IT organizations to deliver services that both meet the needs of the business and are aligned with the business’ goals.
Working with KnappIT Inc to deliver this class at Penn $1,495 per attendee. May 7-10, 2018.
Deadline to register April 10, 2018.
To reserve your seat, please send your name, PennID and department, BA’s name and email, and your 26-digit budget code for the $1,495 tuition to learnit@isc.upenn.edu.
This is a 3.5-day class held Monday -Thursday, May 7-10, 2018. For additional information, please contact learnit@isc.upenn.edu.
iCalendar: http://www.upenn.edu/computing/group/sigcal/May187ITILFoundati.ics
Sponsored by ISC IT Learning