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Cloudpath

Supported Product

Cloudpath (formerly XpressConnect) is the University's supported and recommended application for configuring your device to access AirPennNet.

General

Documentation

The following documentation is available for this product:

Related resources

Cloudpath embeds the supported SecureW2 Enterprise Client supplicant within its installation package. To connect to AirPennNet, you need a wireless device on your notebook that supports at least 802.11g (WiFi) and preferably 802.11n. Most notebook computers come equipped with this wireless capability.

Windows compatibility

Cloudpath functions correctly in Windows 8, although the SecureW2 component is not installed because it is not needed in Windows 8.

Obtaining Cloudpath

Cloudpath is available free of charge to members of the Penn community.

  1. If your notebook is within an AirPennNet service area, the AirPennNet-Help network also is available. Connect your notebook to the AirPennNet-Help SSID.
  2. Open your web browser.
  3. Follow the on-screen instructions to install Cloudpath.

 

To connect to AirPennNet, you need a wireless device on your notebook that supports at least 802.11g (WiFi) and preferably 802.11n. Since 2006, all Apple notebooks ship with 802.11g and 802.11n.

Obtaining Cloudpath

Cloudpath is available free of charge to members of the Penn community.

  1. If your notebook is within an AirPennNet service area, the AirPennNet-Help network also is available. Connect your notebook to the AirPennNet-Help SSID.
  2. Open your web browser.
  3. Follow the on-screen instructions to install Cloudpath.

Windows overview

Penn's deployment strategy for connecting to AirPennNet changed considerably with the adoption of XpressConnect, now named Cloudpath, in 2010. Previously released as a standalone installer, the SecureW2 Enterprise Client is now embedded within the Cloudpath distribution package. Users need to supply their PennKey credentials during the Cloudpath process, and these credentials are passed transparently to the underlying SecureW2 authentication mechanism. The result is that users are automatically connected to AirPennNet upon subsequent Windows logins.

For Windows 8 and 10, the process is simpler; these versions of the OS provide native 802.1x functionality so SecureW2 is not needed. Cloudpath will perform the necessary configurations of the AirPennNet SSID.

Important note: LSPs should not use their own PennKey credentials to connect to AirPennNet when setting up an end user's computer. Similarly, users using a shared Windows computer should connect to AirPennNet from their own Windows accounts, not from a shared Windows account. PennKey credentials are removed on an uninstall or reinstall of SecureW2 on Windows 7 computers, or forgetting the AirPennNet SSID on Windows 8 or 10 computers.

Troubleshooting

Instruction on troubleshooting connections to AirPennNet with SecureW2 are located here.

Users whose notebooks have third-party software that controls their network connections generally need to remove this software to sucessfully connect to AirPennNet.

macOS/OS X overview

Connections to AirPennNet in macOs and OS X have been greatly simplified. Users download the XpressConnect wizard, and then supply their PennKey credentials in the XpressConnect wizard set-up screen. These credentials are passed transparently to macOS. The result is that users are automatically connected to AirPennNet on subsequent connections.

Important note: LSPs should not use their own PennKey credentials to connect to AirPennNet when setting up an end user's computer. Similarly, users using a shared macOS computer should connect to AirPennNet from their own accounts, not from a shared account.