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Configuring Outlook 2013

Outlook 2013 is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).

  1. Launch Outlook 2013. The Welcome to Microsoft Outlook 2013 window appears.
  2. Click the Next button. The Microsoft Outlook Account Setup window appears.
  3. Ensure that the Yes radio button is selected and click the Next button. The Add Account window appears.
  4. In the Your Name: field, enter your name as you wish it appear on outgoing messages.
  5. In the E-mail Address: field, enter your full Exchange email address, e.g.
  6. In the Password: field, enter your email password.
  7. In the Retype Password: field, enter your email password again.
  8. Click the Next button. The next window is also Add Account.
  9. Outlook begins "Searching for your mail settings..." and a Windows Security dialog box appears.
  10. Select Use another account.
  11. In the User name field, enter kite\username, making sure to include kite\ prior to your username.
  12. In the Password field, enter your email password.
  13. Click the OK button. You are returned to the Add Account window.
  14. Click the Finish button. Outlook begins to prepare for first use and you are presented with a First things first dialog box.
  15. Choose the appropriate patching option and click the Accept button.
  16. Depending on which patching option you choose, the User Account Control window may appear. If so, click the OK button.
  17. A Microsoft Outlook dialog box appears and asks you to confirm if you want to allow to configure your server settings.
  18. Select the Don't ask me about this website again checkbox and click the Allow button. Your Outlook data will continue to load.

Enabling LDAP in Outlook 2013

To use Outlook 2013 with the Penn Online Directory, you must enable LDAP.

  1. In the File tab, click the Info selection.
  2. Click the Account Settings button and choose Account Settings... The next screen is Account Settings.
  3. Click the Address Books tab.
  4. Click the New... button. The Add Account screen appears.
  5. Select the Internet Directory Service (LDAP) radio button and click the Next button.
  6. In the Server Name: field, enter
  7. Enable the This server requires me to log on checkbox.
  8. In the User Name: field, enter uid=username, ou=PennPeople, dc=upenn, dc=edu, where username is your actual PennKey name.
  9. In the Password: field, enter your PennKey password.
  10. Click the More Settings... button. An Add E-mail Account dialog box will appear telling you that will have to restart Outlook.
  11. Click the OK button. The Microsoft LDAP Directory screen appears.
  12. In the Display Name field, enter Penn Online Directory
  13. In the Port: field, enter 636
  14. Enable the Use Secure Sockets Layer checkbox.
  15. Click the Search tab.
  16. Select the Custom: radio button in the Search Base section.
  17. In the Custom: field, enter ou=PennPeople, dc=upenn, dc=edu
  18. Click the Apply button and click the OK button. You return to the Directory Service (LDAP) Settings screen.
  19. Click the Next button, click the Finish button, and click the Close button.