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PennNet Phone: Call Forwarding

In PPS, PennNet Phone's web interface, you can forward your office phone number to another Penn, home, or mobile phone number. 

  1. Go to https://pps.voice.isc.upenn.edu and log in with your PennKey.
  2. If you are the owner of multiple lines, be sure to select the number you want to change from the "Quick Navigation" drop-down menu at the top of the page.  
  3. Select the "Features and Voice Mail" option from the "Destination" drop-down menu located at the top right of the "Quick Navigation" section and click the "Submit" button.
  4. In the "PennNet Phone Settings" section, select "On" next to the "Call Forward All" feature and type the destination number in the "Call Forward All Destination" field using these formats:
    • X-XXXX or XXX-XXX-XXXX (on-campus calls) 
    • 9-XXX-XXX-XXXX (off-campus calls) 
    • 9-1-XXX-XXX-XXXX (long-distance calls) 
  5. Click the "Submit" button at the bottom of the section.

To stop the "Call Forward All," select "Off" and click the "Submit" button at the bottom of the section.