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PennO365 Access for Accounts with Deceased Flag

When the Deceased Flag is added to an account in PennCommunity, PennCommunity inactivates all affiliations causing the account to be flagged for deprovisioning.

During the standard 60-day grace period that follows, the LSP can administer the account as normal. Many of the same considerations will exist as with standard accounts. However, at the end of 60 days, the account will be deleted and unrecoverable. (This is unlike standard accounts that will still be able to be recovered for 30 more days.)

To prevent the account from being deleted, LSPs can request an extension to the account by submitting a ticket requesting a deceased override. This will preserve the account for 6 months (unless a different time frame is specified in the request). During this time, sign-ins to the account will be blocked, but the LSP will be able to manage the account and assign delegates to retrieve needed data. At the end of 6 months or the requested time frame, the account will be deleted and not recoverable.