Affected by the recent iOS and macOS version updates? Download a new connection profile. Connect to the AirPennNet-Help network to download it.
Updated January 24, 2017: The former workaround profile is now incorporated into the Cloudpath installer as a production profile. You still need to delete old profiles and re-install the connection profile if you've recently upgraded either iOS or macOS and cannot connect to AirPennNet.
On Monday, October 24, 2016, Apple released macOS version 10.12.1 and iOS version 10.1, which Information Systems & Computing (ISC) determined is not compatible with AirPennNet or eduroam. Multiple bug reports to Apple were submitted and working with their engineers, ISC has determined that the way these operating system updates address security certificates is the source of the problem. As a workaround, ISC has developed a configuration file that loads certificates in a different manner and will allow affected systems to authenticate to AirPennNet.
ISC has uploaded this configuration file to the AirPennNet-Help site; users connecting to AirPennNet-Help should be able to log in and download either the iOS or macOS profile. Remove old connection profiles before installing the new ones. Installing the profile and providing a PennKey and password will configure it as expected. Penn’s eduroam website at eduroam.upenn.edu has also been updated with a updated profiles to address these issues.
ISC will continue to work with Apple to precisely identify the source of the issue within iOS and macOS to develop a more permanent fix. In the meantime, these updated profiles will allow affected users to configure their devices to use AirPennNet and eduroam with updated versions of iOS and/or macOS. If you have not yet updated your devices to the latest versions of iOS or macOS, we recommend you do so.
For any questions, comments, or concerns, please contact ISC Client Care at help@isc.upenn.edu.