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Announcing CrashPlan Pro

As previously announced, ISC’s Backup for Desktop and Laptop service has undergone a change in vendor, moving from Mozy to Code42’s CrashPlan Pro. We would like to officially announce that CrashPlan Pro is available for use. While we will continue to work on improvements within Penn’s environment, the console is fully operational, and local IT support teams are welcome to begin enrolling end-users into the service and backing up machines.

Due to the time-sensitive nature of Mozy’s end-of-life, we strongly encourage departments that are using Mozy to begin onboarding their users to CrashPlan Pro as soon as possible.

For information on preparing your organization for CrashPlan use, please see our CrashPlan Startup Guide.

If you would like to begin onboarding your clients with CrashPlan Pro or have any other questions, please contact Client Care online at http://supportcenter.upenn.edu, by email at help@isc.upenn.edu, or by phone at 215-898-1000.