| The content on this rates page reflects rates for this service in FY19. Starting in FY20, this service will receive funding as one of the "common-good" services funded by the Penn Technology Investment Committee (PTIC). Additional information about each PTIC service will be published in Fall 2019. |
| LINE/SET TYPE | FY'18 | FY'19 |
|---|---|---|
| Voice over IP Service | ||
| PennNet Phone Line | $18.75/month | $18.75/month |
| Port Charge | $4.75/month | $4.75/month |
| Polycom VVX 401 - 12 line Desk Set Rental | $3.00/month | $3.00/month |
| Polycom VVX 201 - 2 line Wall Mount Set Rental | $4.00/month | $4.00/month |
| Polycom 321 - 2 line Desk Set Rental (Discontinued) | $3.00/month | $3.00/month |
| Polycom 321 - 2 line Wall Mount Set Rental (Discontinued) | $4.00/month | $4.00/month |
| Polycom 550 - 4 line Desk Set Rental | $3.00/month | $3.00/month |
| Polycom 550 - 4 line Wall Mount Set Rental | $4.00/month | $4.00/month |
| Polycom 650 - 6 line Desk Set Rental | $3.00/month | $3.00/month |
| Polycom 650 - 6 line Wall Mount Set Rental | $4.00/month | $4.00/month |
| Polycom Sidecar for the VVX 401 Desk Set Rental | $5.00/sidecar/month | $5.00/sidecar/month |
| Polycom IP 6000 Conference Phone Set Rental | $12.00/month | $12.00/month |
| Voicemail | ||
| PennNet Phone Voice Mailbox//Virtual Voice Mailbox/Transfer Only Mailbox | $3.00/month | $3.00/month |
| PennNet Phone Caller Menu | $19.50/month | $19.50/month |
| Local & Long Distance Usage | ||
| PennNet Phone Local direct dialed calls | included in line rate | included in line rate |
| PennNet Phone Domestic direct dialed state-to-state calls | included in line rate | included in line rate |
| Activation & Conversion Rates | ||
| New VoIP Telephone Number | $50/number | $50/number |
| VoIP Port Activation | $40/port | $40/port |
| New VoIP Set | $35/set | $35/set |
| Convert Traditional Voice Number to PennNet Phone (VoIP) Number | $50/number | $50/number |
Details
- PennNet Phone is ISC's telephone service that uses VoIP (Voice over IP) technology. VoIP converts your voice into data and transports it over PennNet. Because VoIP is digital, it offers a host of features not available with traditional analog phone service. With PennNet Phone, you can access voicemail through email, manage telephone and voicemail phone features anywhere you have access to a web browser, allow designated staff members to manage your PennNet Phone account, and search the public view of the Penn Directory using an IP phone. To learn more about PennNet Phone, please visit the Telephone and Voicemail Services website.
- ISC bills University departments for PennNet Phone costs by directly charging the 5262 object code via BEN Financials; a summary of these charges is shown on the monthly budget report provided by the Comptroller's Office. These charges are stored in the data warehouse, and individuals who have access to the data warehouse for each school and center can create reports on PennNet Phone charges using Business Objects. All costs that can be directly charged back to a specific telephone number or department are identified.
- Note: New FY18 rates are effective for July 2017 billing in August (one month lag).
ISC rate increases are generally aligned with University increases.