PennNet - Rates

Service FY'18 FY'19
Project Rates    
Project Management $95/hour $95/hour
Network Designs $110/hour $110/hour
Billable Maintenance (Troubleshooting)   
Monday-Friday 9:00am to 5:00pm  
First Tier Techs $80/hour $80/hour
Second Tier Techs $105/hour $105/hour
Third Tier Engineering Support (router configuration, network analysis, etc.) $135/hour $135/hour
Overtime Rates  
 Monday-Friday 5:01pm to 8:59am  
First Tier Techs $117.50/hour $117.50/hour
Second Tier Techs $155/hour $155/hour
Third Tier Engineering Support (router configuration, network analysis, etc.) $205/hour $205/hour
Custom Engineering Services  
Network Design and Consultation $145/hour $145/hour
Custom Programming $165/hour $165/hour
Custom Engineering and Design $205/hour $205/hour

Details

The PennNet service itself is covered by the Central Service Fee (CSF). Advanced network solution design and implementation incur labor charges (listed above). These will vary depending on building architecture, type of wiring, and location of wiring closet in relation to a wallplate. Labor costs for voice service installations may include one-time charges from Verizon for new or relocated lines and one-time charges from Telecommunications for technician labor and materials.

ISC rate increases are generally aligned with University increases.

View Service  All Rates