Overview
Provider Support Services plays a key role in Penn's decentralized model of computing support, giving local School and Center IT staff an escalation point within the University where they can get technical advice and have expedited access to vendors. Enabling strong technical staffs in the Schools and Centers helps to advance Penn's mission.
Benefits
- Facilitated access to vendor resources: Apple, Dell, Gartner, Microsoft, etc.
- On-site consulting with experienced IT professionals to assess technical issues and help find solutions
- Clearer understanding of technology and issues impacting the campus
Who Can Benefit from This Service
University IT community