Virtual Desktop Service Options

This Virtual Desktop service options list includes a description of each option as well as the type of user targeted by that option.

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Virtual Desktop Service Options
Service Type Targeted User Description

Standard Desktop

Any user needing Email/Web Browser, or any application that is not resource intensive.

Desktop resides in a single data center. Location provides fault tolerance but not guarantee high availability.

GPU Desktop

Users who need graphic rendering capability.

Desktop resides in a single data center. Location provides fault tolerance but not guarantee high availability. **Currently only available on South Bank Cluster

Cloud Pod – Multi Site brokering

Users who would like to mitigate the impact of an outage.

Desktop pools reside in two separate locations providing resiliency in case of an outage. If user is disconnected, they would need to log back in. Desktop may not be immediately available.

High availability

Users who require minimum downtime.

Fully redundant desktop pools residing in two locations. Each location provides  fault tolerance. Upon being disconnected, user would be required to log back in to get reconnected. Some original session data could be lost.

Application only – Standard

Users who need applications without the need for a full desktop.

Desktop independent application delivery only.  Resources reside in a single data center. Location provides fault tolerance but not guarantee high availability.

Application only – High availability

Users who need applications without the need for a full desktop and require minimal downtime.

Desktop independent application delivery only.  Resources reside in multiple data centers. Each Location provides fault tolerance. Upon being disconnected, user would be required to log back in to get reconnected. Some original session data could be lost.

*Please note: The descriptions above refer to the specific components of the Virtual Desktop environment that the Virtual Technologies team manages. For a full list of these components, please refer to the Virtual Desktop SLA. The Virtual Desktop service relies on other services which can impact the end user experience. In some instances, we also interface with client specific resources. As such, the descriptions above are subjective due to the highly flexible nature of the Virtual Desktop service.