The services and information below are aimed at the Penn IT professionals. For getting IT support, please go to the Get IT Help section on this website.
ISC's Data Analytics Service leverages state-of-the-art tools to analyze data and create business intelligence that is critical to the future of the University. It consists of both the Data Warehouse and the Snowflake Data Analytics Platform & Consulting offering.
The Data Warehouse maintains more than 45 university data collections, which are queried more than a million times each month. It is used to improve student course productivity, assist faculty in curriculum planning, and manage the University’s premier research enterprise.
The revolutionary Snowflake Data Analytics Platform & Consulting offering provides a centrally provisioned environment to leverage Snowflake as a full data, analytics, and AI platform. Snowflake can exploit advanced analytics tools, analyze unstructured data, and draw novel conclusions.
Provides analytical tools needed for:
University staff and central administration. Faculty and students may also be users of web-based applications that consume Warehouse data.
Allocated funds support the net expense of operating the University’s Administrative Service Centers. Funds are collected centrally, through charges levied on each School, Resource Center, and Auxiliary and support the Data Warehouse offering of this service.
The Snowflake offering is billed directly, including consulting for which ISC charges Tier 2 Standard ISC labor rates. Additional Snowflake fees are listed below.
ISC Enterprise Information & Analytics Email
Request Snowflake offering (temporary form, soon to be replaced by ISC Client Care support tile)
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