Services

ISC delivers key systems, services, and products to support and enhance research, instruction, and administration at the University of Pennsylvania.

Penn crew rowing under Strawberry Mansion bridge at sunset

Service Level Agreements

As part of ISC’s Priorities Program, we are drafting Service Level Agreements (SLAs) for each ISC service to clarify the service levels clients can expect.

Completed SLAs appear on their respective services’ detail pages, as well as in the list below.

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