Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your computing support provider.
Name | Support Provider | Phone | Web Address | |
---|---|---|---|---|
Academic Support Programs |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Affirmative Action |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
African American Resource Center |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Alcohol and Other Drug Program Initiatives (AOD) | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Almanac | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Annenberg Center for Performing Arts |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Annenberg Library |
Annenberg IT Help Desk
|
215-573-8361 | support@asc.upenn.edu | https://www.asc.upenn.edu/resources/computing-and-help-desk |
Annenberg Public Policy Center | APPC Help Desk | support@appc.upenn.edu | ||
Annenberg School |
Annenberg IT Help Desk
|
215-573-8361 | https://www.asc.upenn.edu/resources/computing-and-help-desk | |
Archives |
HireIT
|
215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Arthur Ross Gallery | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Arts and Sciences |
SAS Computing
|
SAS Computing | ||
Athletics (DRIA) | DRIA IT Support | dria-it-services@pobox.upenn.edu | ||
Biomedical Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Budget Analysis |
Financial Systems
|
215-898-4578 | Financial Systems | |
Business Services Administration |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Campus Health | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Career Planning & Placement |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Center for Greater Philadelphia |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Center for Mental Health Policy and Services Research | PMACS | 215-573-4636 | If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here | |
Center for Neuroethics in Society | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Center for Undergraduate Research & Fellowships (CURF) | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Central Gifts Processing |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Chaplain's Office | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Chemistry Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Children's Hospital of Philadelphia (CHOP) |
IS Support Center Service Desk
|
215-590-4357
|
||
Christian Association |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Civic House |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Class of 1923 Ice Rink |
BSD IT Support
|
https://bsdsdesk.business-services.upenn.edu/ | ||
Comptroller |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Conference Services |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Construction |
Victoria Iannotta
|
iannotta@upenn.edu | http://freshelp.fres.upenn.edu | |
Counseling and Psychological Services (CAPS) |
HireIT
|
215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Dental Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Design (see Weitzman School of Design) |
319 Meyerson Hall
|
215-573-9900
|
http://www.design.upenn.edu/it-services | |
Development & Alumni Relations |
Central DAR IT Support
|
|
desktop@dev.upenn.edu | |
Digital Academic Research Transformation (Penn Medicine) | DART | 215-573-4636 | medhelp@pennmedicine.upenn.edu | https://www.med.upenn.edu/dart/support-services.html |
Dining Service |
BSD IT Support
|
https://bsdsdesk.business-services.upenn.edu/ | ||
Education |
GSE IT Team
|
215-898-1847
|
GSE IT Support | |
Engineering and Applied Sciences |
CETS
|
215-898-4707
|
http://www.seas.upenn.edu/cets | |
Environmental Health and Radiation Safety | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Equal Opportunity |
HireIT
|
215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Executive Vice President |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Facilities Management/Services |
Victoria Iannotta
|
|
iannotta@upenn.edu | http://freshelp.fres.upenn.edu |
Faculty Club |
BSD IT Support
|
https://bsdsdesk.business-services.upenn.edu/ | ||
Facutly Senate | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Federal Relations |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Finance, Division of |
Financial Systems
|
215-898-4578 | Financial Systems | |
Fine Arts Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Fraternity/Sorority Affairs |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
General Counsel |
Shawn Flack
|
215-746-5232 | shawn.flack@ogc.upenn.edu | |
Global Support Services |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Graduate Student Center |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Greenfield Intercultural Ctr |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Government, Community and Public Affairs | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Health Science Libraries | Library Helpdesk | 215-898-4824 | libtech@pobox.upenn.edu | |
Hospital of the University of Pennsyvania | UPHS Helpdesk | 215-662-7474 | If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here | |
Houston Hall |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Human Resources | Human Resources Information Management | 215-746-4172 | hrimsupport@hr.upenn.edu | |
Information Systems & Computing | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Inn at Penn |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Institute of Contemporary Art | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Institutional Research | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Institutional Review Board | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Intercollegiate Athletics | DRIA IT Support |
|
||
International Programs |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Investments |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
La Casa Latina |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Lancaster General/PA College | LGH Service Desk | 717-544-4357 | ||
Law |
3501 Sansom Street
|
215-898-9140
|
Law IT Services | |
Learning Resources Student Disabilities |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
LGBT Center |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Lippincott Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
LRSM |
CETS
|
215-898-4707
|
cets@seas.upenn.edu | http://www.seas.upenn.edu/cets |
Mail Service |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Makuu |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Math, Physics, Astronomy Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Morris Arboretum |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Museum Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
Music Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
New Bolton Center |
610-444-5800
|
Veterinary Medicine IT Support | ||
Nursing |
ITS Service Desk
|
215-898-5981
|
School of Nursing IT support | |
Off Campus Services |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Office of Animal Welfare | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Audit Compliance and Privacy | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Budget & Management |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Office of Research Compliance and Privacy | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Student Conduct |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Sexual Violence Investigative Officer | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of the Vice Provost for University Life |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Online Learning Initiative | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Operation Public Education | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
PAACH |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Parking Service |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Penn Abroad | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Penn Bookstore | BSD IT Support | https://bsdsdesk.business-services.upenn.edu/ | ||
PennCard ID Center |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Penn Center for Innovation |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Penn Children's Center |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Penn Dental Medicine |
PDM IT Service Desk
|
215-898-8957
|
Penn Dental Medicine | |
Penn Home Ownership Services | BSD IT Support | https://bsdsdesk.business-services.upenn.edu/ | ||
Penn Libraries | Library Helpdesk | 215-898-4824 | libtech@pobox.upenn.edu | |
Penn Medicine Development & Alumni Relations |
Annette Martinez
|
215-898-8815
|
||
Penn Museum | Museum IT | 215-573-5768 | itsupport@museum.upenn.edu | |
Penn Press | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Penn Transit | BSD IT Support | https://bsdsdesk.business-services.upenn.edu/ | ||
Penn's Women Center |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Perelman School of Medicine | PMACS | 215-573-4636 | medhelp@mail.med.upenn.edu | If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here |
Perry World House | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
President's Office |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
|
PHCS Network Operations (PennKey issues) PERC (Knowledge Link issues) |
609-497-4357 215-615-4567 |
|
For PennKey issues, see PennKey Support For all other Knowledge Link issues, contact PERC |
Provost's Office |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Public Safety Administration |
DPS IT
|
215-573-1354
|
IT@publicsafety.upenn.edu | |
Public Services Library |
Library Helpdesk
|
215-898-4824
|
||
Purchasing |
BSD IT Support
|
https://bsdsdesk.business-services.upenn.edu/ | ||
Real Estate Development |
Victoria Iannotta
|
|
iannotta@upenn.edu | http://freshelp.fres.upenn.edu |
Recreation Administration |
DRIA IT Support
|
|
||
Registrar (Desktop/Networking Support) |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Research Services |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Residential Services | BSD IT Support | https://bsdsdesk.business-services.upenn.edu/ | ||
School of Veterinary Medicine |
3800 Spruce Street
|
215-573-4236
|
http://inside.vet.upenn.edu/area?category=Information+Technology | |
Secretary's Office |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Sheraton University City Hotel |
BSD IT Support
|
|
https://bsdsdesk.business-services.upenn.edu/ | |
Social Policy & Practice |
SP2 Information Services
|
215-898-5750
|
||
Special Collections Library |
Library Helpdesk
|
215-898-4824
|
||
Student Financial Services(Desktop/Networking Support) |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Student Health Services/ Student Health Education |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Student Life Activities |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Student Systems | Robert Tisot | 215-898-6629 | student-systems@lists.upenn.edu | |
Travel Services | BSD IT Support | https://bsdsdesk.business-services.upenn.edu/ | ||
Treasurer's Office |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Trust Administration |
Financial Systems
|
215-898-4578
|
Financial Systems | |
Tutoring Center |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Undergraduate Admissions |
David Iapalucci
|
215-898-9901
|
||
University Archives |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
University Communications | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
University Couseling Service |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
University Curator | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
University Laboratory Animal Resources (ULAR) |
HireIT
|
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
University Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
University Relations | HireIT |
215-746-5000
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
UPHS | UPHS Helpdesk | 215-662-7474 | If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here | |
Veteran's Upward Bound |
VPUL Technology Services
|
215-573-8324
|
https://www.vpul.upenn.edu/vpults/problem.php | |
Veterinary School Library |
Library Helpdesk
|
215-898-4824
|
libtech@pobox.upenn.edu | |
VP & Treasurer |
Financial Systems
|
215-898-4578
|
Financial Systems | |
VP Finance |
Financial Systems
|
215-898-4578
|
Financial Systems | |
VP Human Resources |
Nick Braciszewski
|
215-898-1318
|
nbrac@upenn.edu | |
Weitzman School of Design |
319 Meyerson Hall
|
215-573-9900 | ithelp@design.upenn.edu | http://www.design.upenn.edu/it-services |
Wharton |
114 Steinberg Hall-Dietrich Hall
|
215-898-8600
|
Wharton Computing | |
Wistar Institute |
Wistar HelpDesk
|
215-495-6969
|
||
Workman's Compensation |
Nick Braciszewski
|
215-898-1318
|
nbrac@upenn.edu |