Faculty/Staff Support Directory

Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your computing support provider. 

Name Support Provider Phone Email Web Address
Academic Support Programs
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Affirmative Action
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
African American Resource Center
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Alcohol and Other Drug Program Initiatives (AOD) HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Almanac HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Annenberg Library
Annenberg IT Help Desk
215-573-8361 support@asc.upenn.edu https://www.asc.upenn.edu/resources/computing-and-help-desk
Annenberg Public Policy Center APPC Help Desk   support@appc.upenn.edu  
Annenberg School
Annenberg IT Help Desk
215-573-8361 https://www.asc.upenn.edu/resources/computing-and-help-desk
Archives
University Libraries Support
215-898-7555 uarc@lists.isc.upenn.edu https://www.library.upenn.edu/about/hours

https://www.library.upenn.edu/detail/library/university-archives
Arthur Ross Gallery HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Arts and Sciences
SAS Computing
  https://computing.sas.upenn.edu/support SAS Computing
Associate Vice President for Equity and Title IX Officer HireIT 215-746-5000 hireit@isc.upenn.edu  
Athletics (DRIA) DRIA IT Support   dria-it-services@pobox.upenn.edu  
Biomedical Library
Library Helpdesk
libtech@pobox.upenn.edu  
Budget Analysis
Financial Systems
215-898-4578   Financial Systems
Business Services Administration
BSD IT Support
bsd-help@pobox.upenn.edu   
Campus Health HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Career Planning & Placement
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Center for Community Standards and Accountability HireIT 215-746-5000 hireit@isc.upenn.edu  
Center for Mental Health Policy and Services Research PMACS 215-573-4636   If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Center for Undergraduate Research & Fellowships (CURF) HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Central Gifts Processing
Financial Systems
  Financial Systems
Chaplain's Office HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Chemistry Library
Library Helpdesk
libtech@pobox.upenn.edu  
Children's Hospital of Philadelphia (CHOP)
IS Support Center Service Desk
 
Civic House
HireIT
hireit@isc.upenn.edu https://www.vpul.upenn.edu/vpults/problem.php
Class of 1923 Ice Rink
BSD IT Support 
215-746-8656 bsd-help@pobox.upenn.edu   
College Houses and Academic Services College Houses and Academic Services Technology 215-898-1111 support@collegehouses.upenn.edu https://support.collegehouses.upenn.edu
Comptroller
Financial Systems
  Financial Systems
Conference Services (see Hospitality Services)
 
 
   
Construction
Dennis Langlois
  dennisla@upenn.edu http://freshelp.fres.upenn.edu
Counseling and Psychological Services (CAPS)
HireIT
215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Dental Library
Library Helpdesk
libtech@pobox.upenn.edu  
Design (see Weitzman School of Design)
319 Meyerson Hall
http://www.design.upenn.edu/it-services
Development & Alumni Relations
Central DAR IT Support
 
desktop@dev.upenn.edu  
Dining Service
BSD IT Support 
215-746-8656 bsd-help@pobox.upenn.edu   
Education
GSE IT Team
 
GSE IT Support
Engineering and Applied Sciences
CETS
http://www.seas.upenn.edu/cets
Environmental Health and Radiation Safety HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Executive Vice President
Financial Systems
  Financial Systems
Facilities Management/Services
Dennis Langlois
 
dennisla@upenn.edu http://freshelp.fres.upenn.edu
Faculty Club (see University Club)
 

 

     
Faculty Senate HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Federal Relations
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Finance, Division of
Financial Systems
215-898-4578   Financial Systems
Fine Arts Library
Library Helpdesk
libtech@pobox.upenn.edu  
Fraternity/Sorority Affairs
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
General Counsel
Shawn Flack
215-746-5232 shawn.flack@ogc.upenn.edu  
Global Support Services
Financial Systems
  Financial Systems
Graduate Student Center
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Greenfield Intercultural Ctr
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Government, Community and Public Affairs HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Health Science Libraries Library Helpdesk 215-898-4824 libtech@pobox.upenn.edu  
Hospital of the University of Pennsyvania UPHS Helpdesk 215-662-7474   If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Hospitality Services BSD IT Support 215-746-8656 bsd-help@pobox.upenn.edu   
Houston Hall
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Human Resources Human Resources Information Management 215-746-4172 hrimsupport@hr.upenn.edu  
Information Systems & Computing HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Inn at Penn
BSD IT Support
bsd-help@pobox.upenn.edu   
Institute of Contemporary Art HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Institutional Research HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Institutional Review Board HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Intercollegiate Athletics DRIA IT Support
 
 
Investments
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
La Casa Latina
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Lancaster General/PA College LGH Service Desk 717-544-4357    
Law
3501 Sansom Street
Law IT Services
Learning Resources Student Disabilities
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
LGBT Center
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Library
Library Helpdesk
libtech@pobox.upenn.edu  
Lippincott Library
Library Helpdesk
libtech@pobox.upenn.edu  
LRSM
CETS
cets@seas.upenn.edu http://www.seas.upenn.edu/cets
Mail Service
BSD IT Support
bsd-help@pobox.upenn.edu   
Makuu
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Math, Physics, Astronomy Library
Library Helpdesk
libtech@pobox.upenn.edu  
Morris Arboretum & Gardens
BSD IT Support
bsd-help@pobox.upenn.edu   
Museum Library
Library Helpdesk
libtech@pobox.upenn.edu  
Music Library
Library Helpdesk
libtech@pobox.upenn.edu  
New Bolton Center   Veterinary Medicine IT Support
Nursing
ITS Service Desk
School of Nursing IT support
Off Campus Services
BSD IT Support
bsd-help@pobox.upenn.edu   
Office of Animal Welfare HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Audit Compliance and Privacy HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Budget & Management
Financial Systems
  Financial Systems
Office of Research Compliance and Privacy HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Risk Management & Insurance Financial Systems 215-898-4578   Financial Systems
Office of Sexual Violence Investigative Officer HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of the Vice Provost for University Life
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Online Learning Initiative HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
PAACH
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Parking Service
BSD IT Support
bsd-help@pobox.upenn.edu   
Penn Abroad/Penn Global HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Penn Bookstore BSD IT Support 215-746-8656 bsd-help@pobox.upenn.edu   
PennCAP HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
PennCard ID Center
BSD IT Support
bsd-help@pobox.upenn.edu   
Penn Center for Innovation
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Penn Children's Center
BSD IT Support
bsd-help@pobox.upenn.edu   
Penn Dental Medicine
PDM IT Service Desk
Penn Dental Medicine
Penn Home Ownership Services BSD IT Support 215-746-8656 bsd-help@pobox.upenn.edu   
Penn Libraries Library Helpdesk 215-898-4824 libtech@pobox.upenn.edu  
Penn Live Arts HireIT 215-746-5000 hireit@isc.upenn.edu  
Penn Medicine Development & Alumni Relations
Annette Martinez
 
Penn Museum  Museum IT 215-573-5768 itsupport@pennmuseum.org  
Penn Press HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Penn Transit BSD IT Support  215-746-8656 bsd-help@pobox.upenn.edu   
Penn's Women Center
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Perelman School of Medicine PMACS   medhelp@pennmedicine.upenn.edu If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Perry World House HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
President's Office
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit


Princeton HealthCare System

PHCS Network Operations (PennKey issues)

PERC (Knowledge Link issues)

609-497-4357

215-615-4567

 

PERC@uphs.upenn.edu

For PennKey issues, see PennKey Support

For all other Knowledge Link issues, contact PERC

Procurement Financial Systems 215-898-4578   Financial Systems
Provost's Office
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Public Safety Administration
DPS IT
IT@publicsafety.upenn.edu  
Public Services Library
Library Helpdesk
   
Real Estate Development
Dennis Langlois
  dennisla@upenn.edu http://freshelp.fres.upenn.edu
Recreation Administration
DRIA IT Support
 
 
Registrar (Desktop/Networking Support)
Financial Systems
  Financial Systems
Research Services
Financial Systems
  Financial Systems
Residential Services BSD IT Support 215-746-8656 bsd-help@pobox.upenn.edu   
School of Veterinary Medicine
3800 Spruce Street
http://inside.vet.upenn.edu/area?category=Information+Technology
Secretary's Office
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Sheraton University City Hotel
BSD IT Support
bsd-help@pobox.upenn.edu   
Social Policy & Practice
SP2 Information Services
 
Special Collections Library
Library Helpdesk
   
Student Financial Services(Desktop/Networking Support)
Financial Systems
  Financial Systems
Student Life Activities
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Student Systems Robert Tisot 215-898-6629 student-systems@lists.upenn.edu  
Travel Services Financial Systems 215-898-4578   Financial Systems
Treasurer's Office
Financial Systems
  Financial Systems
Trust Administration
Financial Systems
  Financial Systems
Tutoring Center
VPUL Technology Services
  https://www.vpul.upenn.edu/vpults/problem.php
Undergraduate Admissions
David Iapalucci
   
University Club BSD IT Support  215-746-8656 bsd-help@pobox.upenn.edu   
University Communications HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Curator HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Laboratory Animal Resources (ULAR)
HireIT
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Library
Library Helpdesk
libtech@pobox.upenn.edu  
University Relations HireIT hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
UPHS UPHS Helpdesk 215-662-7474   If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Veterinary School Library
Library Helpdesk
libtech@pobox.upenn.edu  
Vice Provost for Student Engagement HireIT 215-746-5000 hireit@isc.upenn.edu  
VP & Treasurer
Financial Systems
  Financial Systems
VP Finance
Financial Systems
  Financial Systems
VP Human Resources (see Office of Risk Management & Insurance)
 
 
   
Weitzman School of Design
319 Meyerson Hall
215-573-9900 ithelp@design.upenn.edu http://www.design.upenn.edu/it-services
Wellness - Student Health and Counseling HireIT 215-746-5000 hireit@isc.upenn.edu  
Wharton
114 Steinberg Hall-Dietrich Hall
Wharton Computing
Wistar Institute
Wistar HelpDesk
 
Workman's Compensation (see Office of Risk Management & Insurance)