Faculty/Staff Support Directory

Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your computing support provider. (Last updated: September 2018)

Name	Support Provider	Phone	Email	Web Address
Academic Support Programs	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Affirmative Action	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
African American Resource Center	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Almanac	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Annenberg Center for Performing Arts	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Annenberg Library	Annenberg IT Help Desk	215-573-8361	support@asc.upenn.edu	https://www.asc.upenn.edu/resources/computing-and-help-desk
Annenberg Public Policy Center	APPC Help Desk		support@appc.upenn.edu
Annenberg School	Annenberg IT Help Desk	215-573-8361	support@asc.upenn.edu	https://www.asc.upenn.edu/resources/computing-and-help-desk
Archives	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Arthur Ross Gallery	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Arts and Sciences	SAS Computing			SAS Computing
Biomedical Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Bookstore	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Budget Analysis	Financial Systems	215-898-4578		Financial Systems
Business Services Administration	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Career Planning & Placement	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Center for Greater Philadelphia	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Center for Mental Health Policy and Services Research	PMACS	215-573-4636		If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Center for Neuroethics in Society	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Center for Undergraduate Research & Fellowships (CURF)	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Central Gifts Processing	Financial Systems	215-898-4578		Financial Systems
Chaplain's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Chemistry Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Children's Hospital of Philadelphia (CHOP)	IS Support Center Service Desk	215-590-4357	servicedesk@email.chop.edu
Christian Association	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Civic House	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Class of 1923 Ice Rink	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Comptroller	Financial Systems	215-898-4578		Financial Systems
Computer Connection	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Conference Services	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Construction	Victoria Iannotta		iannotta@upenn.edu	http://freshelp.fres.upenn.edu
Credit Union	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Dental Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Design	319 Meyerson Hall	215-573-9900	ithelp@design.upenn.edu	http://www.design.upenn.edu/it-services
Development & Alumni Relations	Central DAR IT Support		desktop@dev.upenn.edu
Dining Service	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Education	GSE IT Team	215-898-1847	gse-help@lists.upenn.edu	GSE IT Support
Employee Credit Union	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Engineering and Applied Sciences	CETS	215-898-4707	cets@seas.upenn.edu	http://www.seas.upenn.edu/cets
Environmental Health and Radiation Safety	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Equal Opportunity	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Executive Vice President	Financial Systems	215-898-4578		Financial Systems
Facilities Management/Services	Victoria Iannotta		iannotta@upenn.edu	http://freshelp.fres.upenn.edu
Faculty Club	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Facutly Senate	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Federal Relations	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Fine Arts Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Fraternity/Sorority Affairs	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
General Counsel	Shawn Flack	215-746-5232	shawn.flack@ogc.upenn.edu
Global Support Services	Financial Systems	215-898-4578		Financial Systems
Graduate Student Center	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Greenfield Intercultural Ctr	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Government, Community and Public Affairs	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Health Science Libraries	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Hospital of the University of Pennsyvania	UPHS Helpdesk	215-662-7474		If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Houston Hall	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Human Resources	Human Resources Information Management	215-746-4172	hrimsupport@hr.upenn.edu
Information Systems & Computing	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Inn at Penn	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Institute of Contemporary Art	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Institutional Research	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Institutional Review Board	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Intercollegiate Athletics	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
International Programs	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Investments	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
La Casa Latina	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Lancaster General/PA College	LGH Service Desk	717-544-4357
Law	3501 Sansom Street	215-898-9140	itshelp@law.upenn.edu	Law IT Services
Learning Resources Student Disabilities	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
LGBT Center	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Lippincott Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
LRSM	CETS	215-898-4707	cets@seas.upenn.edu	http://www.seas.upenn.edu/cets
Mail Service	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Makuu	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Math, Physics, Astronomy Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Morris Arboretum	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Museum Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Music Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
New Bolton Center		610-444-5800	nbc-help@vet.upenn.edu	Veterinary Medicine IT Support
Nursing	ITS Service Desk	215-898-5981	servicedesk@nursing.upenn.edu	School of Nursing IT support
Off Campus Services	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Office of Animal Welfare	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Audit Compliance and Privacy	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Budget & Management	Financial Systems	215-898-4578		Financial Systems
Office of Research Compliance and Privacy	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Student Conduct	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of Sexual Violence Investigative Officer	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Office of the Vice Provost for University Life	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Online Learning Initiative	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Operation Public Education	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
PAACH	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Parking Service	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Penn Abroad	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
PennCard ID Center	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Penn Center for Innovation	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Penn Children's Center	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Penn Dental Medicine	PDM IT Service Desk	215-898-8957	sdmhelp@dental.upenn.edu	Penn Dental Medicine
Penn Home Ownership Services	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Penn Libraries	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
Penn Medicine Development & Alumni Relations	Annette Martinez	215-898-8815	anmartin@upenn.edu
Penn Museum	Museum IT	215-573-5768	itsupport@museum.upenn.edu
Penn Press	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Penn Transit	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Penn's Women Center	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Perelman School of Medicine	PMACS	215-573-4636	medhelp@mail.med.upenn.edu	If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Perry World House	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
President's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Princeton HealthCare System	PHCS Network Operations (PennKey issues) PERC (Knowledge Link issues)	609-497-4357 215-615-4567	PERC@uphs.upenn.edu	For PennKey issues, see PennKey Support For all other Knowledge Link issues, contact PERC
Provost's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Public Safety Administration	DPS IT	215-573-1354	IT@publicsafety.upenn.edu
Public Services Library	Library Helpdesk	215-898-4824
Purchasing	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Real Estate Development	Victoria Iannotta		iannotta@upenn.edu	http://freshelp.fres.upenn.edu
Recreation Administration	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Registrar (Desktop/Networking Support)	Financial Systems	215-898-4578		Financial Systems
Research Services	Financial Systems	215-898-4578		Financial Systems
Residential Services	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
School of Veterinary Medicine	3800 Spruce Street	215-573-4236	phl-help@vet.upenn.edu	Faculty IT Support
Secretary's Office	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Sheraton University City Hotel	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Social Policy & Practice	SP2 Information Services	215-898-5750	sp2help@sp2.upenn.edu
Special Collections Library	Library Helpdesk	215-898-4824
Student Financial Services(Desktop/Networking Support)	Financial Systems	215-898-4578		Financial Systems
Student Health Services/ Student Health Education	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
Student Life Activities	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Student Systems	Robert Tisot	215-898-6629	student-systems@lists.upenn.edu
Travel Services	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
Treasurer's Office	Financial Systems	215-898-4578		Financial Systems
Trust Administration	Financial Systems	215-898-4578		Financial Systems
Tutoring Center	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Undergraduate Admissions	David Iapalucci	215-898-9901
University Archives	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Bookstore	BSD IT Support			https://bsdsdesk.business-services.upenn.edu/
University Communications	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Couseling Service	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
University Curator	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Laboratory Animal Resources (ULAR)	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
University Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
University Relations	HireIT	215-746-5000	hireit@isc.upenn.edu	https://www.isc.upenn.edu/hireit
UPHS	UPHS Helpdesk	215-662-7474		If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Veteran's Upward Bound	VPUL Technology Services	215-573-8324		https://www.vpul.upenn.edu/vpults/problem.php
Veterinary School Library	Library Helpdesk	215-898-4824	libtech@pobox.upenn.edu
VP & Treasurer	Financial Systems	215-898-4578		Financial Systems
VP Finance	Financial Systems	215-898-4578		Financial Systems
VP Human Resources	Nick Braciszewski	215-898-1318	nbrac@upenn.edu
Wharton	114 Steinberg Hall-Dietrich Hall	215-898-8600	https://support.wharton.upenn.edu/help/contact-us	Wharton Computing
Wistar Institute	Wistar HelpDesk	215-495-6969	helpdesk@wistar.org
Workman's Compensation	Nick Braciszewski	215-898-1318	nbrac@upenn.edu

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