Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your computing support provider.
Name | Support Provider | Phone | Web Address | |
---|---|---|---|---|
Academic Support Programs |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Affirmative Action |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
African American Resource Center |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Alcohol and Other Drug Program Initiatives (AOD) | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Almanac | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Annenberg Library |
Annenberg IT Help Desk
|
215-573-8361 | support@asc.upenn.edu | https://www.asc.upenn.edu/resources/computing-and-help-desk |
Annenberg Public Policy Center | APPC Help Desk | support@appc.upenn.edu | ||
Annenberg School |
Annenberg IT Help Desk
|
215-573-8361 | https://www.asc.upenn.edu/resources/computing-and-help-desk | |
Archives |
University Libraries Support
|
215-898-7555 | uarc@lists.isc.upenn.edu | https://www.library.upenn.edu/about/hours https://www.library.upenn.edu/detail/library/university-archives |
Arthur Ross Gallery | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Arts and Sciences |
SAS Computing
|
https://computing.sas.upenn.edu/support | SAS Computing | |
Associate Vice President for Equity and Title IX Officer | HireIT | 215-746-5000 | hireit@isc.upenn.edu | |
Athletics (DRIA) | DRIA IT Support | dria-it-services@pobox.upenn.edu | ||
Biomedical Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Budget Analysis |
Financial Systems
|
215-898-4578 | Financial Systems | |
Business Services Administration |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Campus Health | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Career Planning & Placement |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Center for Community Standards and Accountability | HireIT | 215-746-5000 | hireit@isc.upenn.edu | |
Center for Mental Health Policy and Services Research | PMACS | 215-573-4636 | If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here | |
Center for Undergraduate Research & Fellowships (CURF) | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Central Gifts Processing |
Financial Systems
|
Financial Systems | ||
Chaplain's Office | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Chemistry Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Children's Hospital of Philadelphia (CHOP) |
IS Support Center Service Desk
|
|||
Civic House |
HireIT
|
hireit@isc.upenn.edu | https://www.vpul.upenn.edu/vpults/problem.php | |
Class of 1923 Ice Rink |
BSD IT Support
|
215-746-8656 | bsd-help@pobox.upenn.edu | |
College Houses and Academic Services | College Houses and Academic Services Technology | 215-898-1111 | support@collegehouses.upenn.edu | https://support.collegehouses.upenn.edu |
Comptroller |
Financial Systems
|
Financial Systems | ||
Conference Services (see Hospitality Services) |
|
|
||
Construction |
Dennis Langlois
|
dennisla@upenn.edu | http://freshelp.fres.upenn.edu | |
Counseling and Psychological Services (CAPS) |
HireIT
|
215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Dental Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Design (see Weitzman School of Design) |
319 Meyerson Hall
|
http://www.design.upenn.edu/it-services | ||
Development & Alumni Relations |
Central DAR IT Support
|
|
desktop@dev.upenn.edu | |
Dining Service |
BSD IT Support
|
215-746-8656 | bsd-help@pobox.upenn.edu | |
Education |
GSE IT Team
|
|
GSE IT Support | |
Engineering and Applied Sciences |
CETS
|
http://www.seas.upenn.edu/cets | ||
Environmental Health and Radiation Safety | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Executive Vice President |
Financial Systems
|
Financial Systems | ||
Facilities Management/Services |
Dennis Langlois
|
|
dennisla@upenn.edu | http://freshelp.fres.upenn.edu |
Faculty Club (see University Club) |
|
|||
Faculty Senate | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Federal Relations |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Finance, Division of |
Financial Systems
|
215-898-4578 | Financial Systems | |
Fine Arts Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Fraternity/Sorority Affairs |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
General Counsel |
Shawn Flack
|
215-746-5232 | shawn.flack@ogc.upenn.edu | |
Global Support Services |
Financial Systems
|
Financial Systems | ||
Graduate Student Center |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Greenfield Intercultural Ctr |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Government, Community and Public Affairs | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Health Science Libraries | Library Helpdesk | 215-898-4824 | libtech@pobox.upenn.edu | |
Hospital of the University of Pennsyvania | UPHS Helpdesk | 215-662-7474 | If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here | |
Hospitality Services | BSD IT Support | 215-746-8656 | bsd-help@pobox.upenn.edu | |
Houston Hall |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Human Resources | Human Resources Information Management | 215-746-4172 | hrimsupport@hr.upenn.edu | |
Information Systems & Computing | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Inn at Penn |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Institute of Contemporary Art | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Institutional Research | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Institutional Review Board | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Intercollegiate Athletics | DRIA IT Support |
|
||
Investments |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
La Casa Latina |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Lancaster General/PA College | LGH Service Desk | 717-544-4357 | ||
Law |
3501 Sansom Street
|
Law IT Services | ||
Learning Resources Student Disabilities |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
LGBT Center |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Lippincott Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
LRSM |
CETS
|
cets@seas.upenn.edu | http://www.seas.upenn.edu/cets | |
Mail Service |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Makuu |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Math, Physics, Astronomy Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Morris Arboretum & Gardens |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Museum Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Music Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
New Bolton Center | Veterinary Medicine IT Support | |||
Nursing |
ITS Service Desk
|
School of Nursing IT support | ||
Off Campus Services |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Office of Animal Welfare | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Audit Compliance and Privacy | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Budget & Management |
Financial Systems
|
Financial Systems | ||
Office of Research Compliance and Privacy | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of Risk Management & Insurance | Financial Systems | 215-898-4578 | Financial Systems | |
Office of Sexual Violence Investigative Officer | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Office of the Vice Provost for University Life |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Online Learning Initiative | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
PAACH |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Parking Service |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Penn Abroad/Penn Global | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
Penn Bookstore | BSD IT Support | 215-746-8656 | bsd-help@pobox.upenn.edu | |
PennCAP | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
PennCard ID Center |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Penn Center for Innovation |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Penn Children's Center |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Penn Dental Medicine |
PDM IT Service Desk
|
Penn Dental Medicine | ||
Penn Home Ownership Services | BSD IT Support | 215-746-8656 | bsd-help@pobox.upenn.edu | |
Penn Libraries | Library Helpdesk | 215-898-4824 | libtech@pobox.upenn.edu | |
Penn Live Arts | HireIT | 215-746-5000 | hireit@isc.upenn.edu | |
Penn Medicine Development & Alumni Relations |
Annette Martinez
|
|||
Penn Museum | Museum IT | 215-573-5768 | itsupport@pennmuseum.org | |
Penn Press | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Penn Transit | BSD IT Support | 215-746-8656 | bsd-help@pobox.upenn.edu | |
Penn's Women Center |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Perelman School of Medicine | PMACS | medhelp@pennmedicine.upenn.edu | If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here | |
Perry World House | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
President's Office |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
|
PHCS Network Operations (PennKey issues) PERC (Knowledge Link issues) |
|
For PennKey issues, see PennKey Support For all other Knowledge Link issues, contact PERC |
|
Procurement | Financial Systems | 215-898-4578 | Financial Systems | |
Provost's Office |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Public Safety Administration |
DPS IT
|
IT@publicsafety.upenn.edu | ||
Public Services Library |
Library Helpdesk
|
|||
Real Estate Development |
Dennis Langlois
|
dennisla@upenn.edu | http://freshelp.fres.upenn.edu | |
Recreation Administration |
DRIA IT Support
|
|
||
Registrar (Desktop/Networking Support) |
Financial Systems
|
Financial Systems | ||
Research Services |
Financial Systems
|
Financial Systems | ||
Residential Services | BSD IT Support | 215-746-8656 | bsd-help@pobox.upenn.edu | |
School of Veterinary Medicine |
3800 Spruce Street
|
http://inside.vet.upenn.edu/area?category=Information+Technology | ||
Secretary's Office |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
Sheraton University City Hotel |
BSD IT Support
|
bsd-help@pobox.upenn.edu | ||
Social Policy & Practice |
SP2 Information Services
|
|||
Special Collections Library |
Library Helpdesk
|
|||
Student Financial Services(Desktop/Networking Support) |
Financial Systems
|
Financial Systems | ||
Student Life Activities |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Student Systems | Robert Tisot | 215-898-6629 | student-systems@lists.upenn.edu | |
Travel Services | Financial Systems | 215-898-4578 | Financial Systems | |
Treasurer's Office |
Financial Systems
|
Financial Systems | ||
Trust Administration |
Financial Systems
|
Financial Systems | ||
Tutoring Center |
VPUL Technology Services
|
https://www.vpul.upenn.edu/vpults/problem.php | ||
Undergraduate Admissions |
David Iapalucci
|
|||
University Club | BSD IT Support | 215-746-8656 | bsd-help@pobox.upenn.edu | |
University Communications | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
University Curator | HireIT | 215-746-5000 | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit |
University Laboratory Animal Resources (ULAR) |
HireIT
|
hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
University Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
University Relations | HireIT | hireit@isc.upenn.edu | https://www.isc.upenn.edu/hireit | |
UPHS | UPHS Helpdesk | 215-662-7474 | If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here | |
Veterinary School Library |
Library Helpdesk
|
libtech@pobox.upenn.edu | ||
Vice Provost for Student Engagement | HireIT | 215-746-5000 | hireit@isc.upenn.edu | |
VP & Treasurer |
Financial Systems
|
Financial Systems | ||
VP Finance |
Financial Systems
|
Financial Systems | ||
VP Human Resources (see Office of Risk Management & Insurance) |
|
|
||
Weitzman School of Design |
319 Meyerson Hall
|
215-573-9900 | ithelp@design.upenn.edu | http://www.design.upenn.edu/it-services |
Wellness - Student Health and Counseling | HireIT | 215-746-5000 | hireit@isc.upenn.edu | |
Wharton |
114 Steinberg Hall-Dietrich Hall
|
Wharton Computing | ||
Wistar Institute |
Wistar HelpDesk
|
|||
Workman's Compensation (see Office of Risk Management & Insurance) |
|
|