Faculty/Staff Support Directory

Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your computing support provider. (Last updated: Octgober 2017)

Name Support Provider Phone Email Web Address
Academic Support Programs
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Affirmative Action
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
African American Resource Center
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Almanac HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Annenberg Center for Performing Arts
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Annenberg Library
Annenberg IT Help Desk
215-573-8361 support@asc.upenn.edu https://www.asc.upenn.edu/resources/computing-and-help-desk
Annenberg Public Policy Center APPC Help Desk   support@appc.upenn.edu  
Annenberg School
Annenberg IT Help Desk
215-573-8361 https://www.asc.upenn.edu/resources/computing-and-help-desk
Archives
HireIT
215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Arthur Ross Gallery HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Arts and Sciences
SAS Computing
    SAS Computing
Biomedical Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
Bookstore
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Budget Analysis
Financial Systems
215-898-4578   Financial Systems
Business Services Administration
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Career Planning & Placement
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Center for Greater Philadelphia
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Center for Mental Health Policy and Services Research HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Center for Neuroethics in Society HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Center for Undergraduate Research & Fellowships (CURF) HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Central Gifts Processing
Financial Systems
215-898-4578
  Financial Systems
Chaplains Office HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Chemistry Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
CHOP
IS Support Center Service Desk
215-590-4357
 
Christian Association
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Civic House
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Class of 1923 Ice Rink
BSD IT Support 
 
 
https://bsdsdesk.business-services.upenn.edu/
Comptroller
Financial Systems
215-898-4578
  Financial Systems
Computer Connection BSD IT Support 
 
  https://bsdsdesk.business-services.upenn.edu/ 
Conference Services
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/ 
Construction
Victoria Iannotta
  iannotta@upenn.edu http://freshelp.fres.upenn.edu
Credit Union
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Dental Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
Design
319 Meyerson Hall
215-573-9900
http://www.design.upenn.edu/it-services
Development & Alumni Relations
Central DAR IT Support
 
desktop@dev.upenn.edu  
Dining Service
BSD IT Support 
    https://bsdsdesk.business-services.upenn.edu/
Education
GSE IT Team
215-898-1847
GSE IT Support
Employee Credit Union
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Engineering and Applied Sciences
CETS
215-898-4707
http://www.seas.upenn.edu/cets
Environmental Health and Radiation Safety HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Equal Opportunity
HireIT
215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Executive Vice President
Financial Systems
215-898-4578
  Financial Systems
Facilities Management/Services
Victoria Iannotta
 
iannotta@upenn.edu http://freshelp.fres.upenn.edu
Faculty Club
BSD IT Support 
    https://bsdsdesk.business-services.upenn.edu/
Facutly Senate HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Federal Relations
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Fine Arts Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
Fraternity/Sorority Affairs
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
General Counsel
Shawn Flack
215-746-5232 shawn.flack@ogc.upenn.edu  
Global Support Services
Financial Systems
215-898-4578
  Financial Systems
Graduate Student Center
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Greenfield Intercultural Ctr
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Government, Community and Public Affairs HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Health Science Libraries Library Helpdesk 215-898-4824 libtech@pobox.upenn.edu  
Houston Hall
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Human Resources Human Resources Information Management 215-746-4172 hrimsupport@hr.upenn.edu  
Information Systems & Computing HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Inn at Penn
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Institute of Contemporary Art HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Institutional Research HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Institutional Review Board HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Intercollegiate Athletics
HireIT
215-746-5000
https://www.isc.upenn.edu/hireit
International Programs
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Investments
Financial Systems
215-898-4578
  Financial Systems
La Casa Latina
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Law
3501 Sansom Street
215-898-9140
Law IT Services
Learning Resources Student Disabilities
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
LGBT Center
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
Lippincott Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
LRSM
CETS
215-898-4707
cets@seas.upenn.edu http://www.seas.upenn.edu/cets
Mail Service
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Makuu
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Math, Physics, Astronomy Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
Morris Arboretum
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Museum Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
Music Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
New Bolton Center  
610-444-5800
Veterinary Medicine IT Support
Nursing
ITS Service Desk
215-898-5981
School of Nursing IT support
Off Campus Services
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Office of Animal Welfare HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Audit Compliance and Privacy HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Budget & Management
Financial Systems
215-898-4578
  Financial Systems
Office of Research Compliance and Privacy HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Student Conduct
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of Sexual Violence Investigative Officer HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Office of the Vice Provost for University Life
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Online Learning Initiative HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Operation Public Education HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
PAACH
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Parking Service
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Penn Abroad HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
PennCard ID Center
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Penn Center for Innovation
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Penn Children's Center
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Penn Dental Medicine
PDM IT Service Desk
215-898-8957
Penn Dental Medicine
Penn Home Ownership Services BSD IT Support     https://bsdsdesk.business-services.upenn.edu/
Penn Libraries Library Helpdesk 215-898-4824 libtech@pobox.upenn.edu  
Penn Medicine Development & Alumni Relations
Annette Martinez
215-898-8815
 
Penn Museum  Museum IT 215-573-5768 itsupport@museum.upenn.edu    
Penn Press HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Penn Transit BSD IT Support      https://bsdsdesk.business-services.upenn.edu/
Penn's Women Center
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Perelman School of Medicine PMACS 215-573-4636   If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Perry World House HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
President's Office
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Provost's Office
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Public Safety Administration
DPS IT
215-573-1354
IT@publicsafety.upenn.edu  
Public Services Library
Library Helpdesk
215-898-4824
   
Purchasing
BSD IT Support 
    https://bsdsdesk.business-services.upenn.edu/
Real Estate Development
Victoria Iannotta
 
iannotta@upenn.edu http://freshelp.fres.upenn.edu
Recreation Administration
HireIT
215-746-5000
https://www.isc.upenn.edu/hireit
Registrar (Desktop/Networking Support)
Financial Systems
215-573-6723
  Financial Systems
Research Services
Financial Systems
215-898-4578
  Financial Systems
Residential Services BSD IT Support     https://bsdsdesk.business-services.upenn.edu/
School of Veterinary Medicine
3800 Spruce Street
215-573-4236
Faculty IT Support
Secretary's Office
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Sheraton University City Hotel
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
Social Policy & Practice
SP2 Information Services
215-898-5750
 
Special Collections Library
Library Helpdesk
215-898-4824
   
Student Financial Services(Desktop/Networking Support)
Financial Systems
215-573-6723
  Financial Systems
Student Health Services/ Student Health Education
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
Student Life Activities
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Student Systems Robert Tisot 215-898-6629 student-systems@lists.upenn.edu  
Travel Services BSD IT Support     https://bsdsdesk.business-services.upenn.edu/
Treasurer's Office
Financial Systems
215-898-4578
  Financial Systems
Trust Administration
Financial Systems
215-898-4578
  Financial Systems
Tutoring Center
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Undergraduate Admissions
David Iapalucci
215-898-9901
   
University Archives
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Bookstore
BSD IT Support
 
  https://bsdsdesk.business-services.upenn.edu/
University Communications HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Couseling Service
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
University Curator HireIT 215-746-5000 hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Laboratory Animal Resources (ULAR)
HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
University Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
University Relations HireIT
215-746-5000
hireit@isc.upenn.edu https://www.isc.upenn.edu/hireit
UPHS UPHS Helpdesk 215-662-7474   If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Veteran's Upward Bound
VPUL Technology Services
215-573-8324
  https://www.vpul.upenn.edu/vpults/problem.php
Veterinary School Library
Library Helpdesk
215-898-4824
libtech@pobox.upenn.edu  
VP & Treasurer
Financial Systems
215-898-4578
  Financial Systems
VP Finance
Financial Systems
215-898-4578
  Financial Systems
VP Human Resources
Nick Braciszewski
215-898-1318
nbrac@upenn.edu  
Wharton
114 Steinberg Hall-Dietrich Hall
215-898-8600
Wharton Computing
Wistar Institute
Wistar HelpDesk
215-495-6969
 
Workman's Compensation
Nick Braciszewski
215-898-1318
nbrac@upenn.edu