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Planned: PennNet Phone Maintenance on October 31, 2019

Date: Thursday, October 31, 2019
Time: 6:00 AM
Duration: Up to 2 hours

Update Summary:

ISC will be replacing the secondary gateway device that connects calls between the PennNet Phone service and the PSTN (Public Switched Telephone Network).

We expect the update to last less than the allotted 2 hours.

Service Impact:

We do not expect this maintenance to cause any service disruptions or downtime.

If you experience any issues after the maintenance window, please contact Client Care online at http://supportcenter.upenn.edu, by email at help@isc.upenn.edu, or by phone at 215-898-1000.