View All Alerts & Outages

Planned: University Border Firewall and Client VPN Maintenance on January 21, 2021

Affected service(s): University Client VPN

University Border Firewall

Start date and time: 01/21/2021 06:00 AM

End date and time: 01/21/2021 08:00 AM

 

On Thursday, January 21, 2020, beginning at 6:00 AM, ISC will upgrade the software on the University Border Firewall and University Client VPN firewalls. University Client VPN connections will drop during the maintenance and will need to be manually reestablished. This maintenance is not expected to cause any other service disruptions or downtime.

If you experience any problems beyond the planned maintenance window, please contact Client Care online at http://supportcenter.upenn.edu/, by email at help@isc.upenn.edu, or by phone at 215-898-1000.