Email Us

Email address

Email is answered Monday - Friday, 8:00 AM - 6:00 PM
Our email address is help@isc.upenn.edu

After hours

Requests received after 6:00 PM, Monday - Friday and on weekends and holidays will be processed at the start of the next business day.

For emergencies during non-business hours, please telephone ISC Client Care at (215) 898-1000 for instructions on how to reach on-call ISC staff.

Local computing support at your school, center or residence

If you have a question about desktop and mobile computing or voice/data services, please check with your IT Local Support Provider (LSP). LSPs have knowledge about the computing requirements and specialized environment of your school, center, or on-campus residence.