Call Us

Phone number

Hours of operation: Monday - Friday, 8:00 AM - 6:00 PM
(215) 898-1000

Chat

Chat is available Monday - Friday, 8:00 AM - 6:00 PM
Chat with an agent

Email address

Email is answered Monday - Friday, 8:00 AM - 6:00 PM
Our email address is help@isc.upenn.edu

Walk-in location

The CRC provides computer support and other services to undergraduate and graduate students who reside off-campus or in Sansom Place East.

Please check our schedule for walk-in availability. The CRC's hours vary by day and time.

3650 Chestnut Street, Sansom West Suite 202 (bring your PennCard for building access)

After hours

Requests received after 6:00 PM, Monday - Friday and on weekends and holidays will be processed at the start of the next business day.

For emergencies during non-business hours, please telephone ISC Client Care at (215) 898-1000 for instructions on how to reach on-call ISC staff.

Local computing support at your school, center or residence

If you have a question about desktop and mobile computing or voice/data services, please check with your IT Local Support Provider (LSP). LSPs have knowledge about the computing requirements and specialized environment of your school, center, or on-campus residence.