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Microsoft Teams

Overview

Microsoft Teams is a chat-based workspace that facilitates collaboration between people by bringing together conversations, content, and tools.  PennO365 users can create teams to collaborate with other PennO365 users.

Microsoft Teams in PennO365

Within PennO365, Microsoft Teams is enabled for all mailbox enabled users.

Resources
 

Support

ISC’s support of Microsoft Teams is limited to issues that may be caused by a problem within the PennO365 environment.  ISC will provide general usage guidance and assistance to IT support staff in schools and centers on a “best effort” basis. 

End users in schools and centers should contact the IT support group within their organization for assistance.  A list of support contacts is available here.

Policies

Team Names
Currently, there are few limitations on what PennO365 users can name Teams.  ISC reserves the right to disable any Team with a name that is deemed offensive by the Penn Community, is used for harassment or threats, or adversely impacts the business operations of the University.  An audit log of all created Teams and creators is recorded by the service.

How-To

As of November 27, 2017, there are no known issues specific to the PennO365 environment.

Microsoft's list of known issues for Microsoft Teams is available here.

Team Names
Team names should be descriptive, specific and should not contain abbreviations. Additionally, Team names should not be the same as University departments or organizations unless those entities are creating and administering the Team. It is highly recommended that Team names adhere to the PennO365 non-PennKey account naming standards to avoid Team and Group name collisions. ISC reserves the right to disable any Teams with a name that is deemed offensive by the Penn community, is used for harassment or threats, or adversely affects the business operations of the University.