Date: Saturday, August 3 - Sunday, August 4, 2019
Duration: 48 hours
ISC will be performing scheduled Data Center network maintenance the weekend of August 3-4. During this time, many ISC services and systems will be offline and unavailable.
Impacted Administrative Applications include but are not limited to:
- All payroll systems (PBP, PennWorks)
- All student systems (Penn-In-Touch, SAM, SRS, Pennant)
- Archives
- Atlas
- Athletics
- BEN Deposits
- BEN Financials
- Business Services (Parking, Dining, Campus Express, Starrez)
- Data Warehouse collections
- Facilities
- OASIS
- Penn Community
- Research Services systems (PennERA, PennERS)
Impacted services include but are not limited to:
- Contact Center (ACD)
- Virtual Desktop (VDI)
We do not expect this maintenance to cause any service disruptions or downtime for:
- Cloud-based services such as PennO365, Penn+Box, Concur, Workday, etc.
- PennKey authentication
- PennNet Phone
- PennNet Ethernet Ports
- Systems in the FM space
- Wireless at Penn
We understand the broad impact of this maintenance and want to help you prepare in advance. If you have any questions or concerns, please contact ISC Client Care at http://supportcenter.upenn.edu or help@isc.upenn.edu.
The full 2019 Data Center planned maintenance schedule is available at http://www.isc.upenn.edu/alerts-outages/data-center-planned-maintenance-schedule-2019.