Overview
Database & Middleware Services is comprised of an array of offerings that provide maximum flexibility for our clients across the University. From provisioning a database for a departmental-sized application, to a large-scale enterprise-wide database technology solution, this service provides customized database solutions to fit any academic or business requirement. The service also includes ongoing support, maintenance, and monitoring.
Offerings
- Database & Middleware Support & Consulting - A comprehensive administration service that includes database and related middleware software installation, setup and configuration, diagnostics and error handling, database and related middleware security strategies, and database backup and recovery. Also provides staff augmentation for technical teams across Penn that require senior level database administration skills for their IT initiatives.
- Database Patching – Monthly or quarterly database and WebLogic patching combined with OS patching.
- Shared Database Hosting - Offers a cost-effective hosting solution for clients who do not require a standalone server and database for their applications. This offering is built for smaller applications that share resources on a robust hardware platform. This offering includes High Availability and Disaster Recovery.
Benefits
- No need to hire and retain senior level database technicians.
- A team that has a vast amount of experience deploying database systems across the university.
- Access to database technical and management team members who can assist with vendor application selection and infrastructure strategies.
- The flexibility of having ISC fully manage a database environment or act as a consultant for a university department that need a database solution that requires a more senior level skill set.
Who Can Benefit from This Service
University faculty and staff