Overview
ISC’s Database & Middleware Services is comprised of a wide-ranging array of offerings that provide maximum flexibility for our clients across the University. From provisioning a database and related middleware service for a departmental-sized application, to a large-scale enterprise-wide database and related middleware technology solution. ISC has the skills and experience to bring customized deployments in on time and on budget to fit any academic or business requirement. Our dedication to superior customer service ensures that ISC is in lockstep with our clients’ needs following technology standards and best practices. Our goal is that customer expectations are not only satisfied, but exceeded.
Offerings
- Database & Middleware Support & Consulting - A comprehensive administration service that includes database and related middleware software installation, setup and configuration, diagnostics and error handling, database and related middleware security strategies, and database backup and recovery. Also provides staff augmentation for technical teams across Penn that require senior level database administration skills for their IT initiatives.
- Shared Database Service - Offers a cost-effective hosting solution for clients who do not require a standalone server and database for their applications. This offering is built for smaller applications that share resources on a robust hardware platform. This offering includes High Availability and Disaster Recovery.
Benefits
- No need to hire and retain senior level database technicians.
- A team that has a vast amount of experience deploying database systems across the university.
- Access to database technical and management team members who can assist with vendor application selection and infrastructure strategies.
- The flexibility of having ISC fully manage a database environment or act as a consultant for a university department that need a database solution that requires a more senior level skill set.
Who Can Benefit from This Service
University faculty and staff