PennO365 - Rates

This service is funded by Allocated Funds as recommended by the Penn Technology Investment Committee (PTIC).


Service FY'19 FY'20
Email and Collaboration   
PennO365 Mail Restore $118/hour $126/hour
Virtual Domain Service $150 one-time setup fee $150 one-time setup fee
ActiveSync with Exchange Included with cost of account Included with cost of account


Departments are responsible for reviewing and maintaining their email accounts on a routine basis. Please contact your email administrator if you have questions about how to review your email account lists.

  • Storage: The cloud-based storage per email account for PennO365 is 50GB via Microsoft Online.

Virtual Domain Offering

Our Virtual Domain service offering allows you to alias your server with a hostname that reflects your organization so that mail can be addressed as follows:

Organizations with 500 or more user accounts will not be charged an initial setup fee. Any organization with fewer than 500 user accounts will be charged a one-time fee for the staff time required to set up such hosting – 1 hour at the current rate of $150/hour. All organizations will be charged a yearly certificate fee.

The current rate for this service is based on time and materials. Standard ISC labor rates apply.

For more information, contact ISC Client Care.

ISC rate increases are generally aligned with University increases.

View Service  All Rates