ISC Services are funded in three ways:
A = Allocated Funding
D = Direct Billed
P = COmmon-good services recommended for allocated funding in fy20 by PTIC
ISC rate increases are generally aligned with University increases.
- Access Management Services P, A
Offerings: LDAP Services, Network Authentication, PennPath, Public Key Infrastructure (PKI), Weblogin - Active Directory P
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Application Development & Delivery D
Offerings: Consulting, Enterprise Applications, Non-Enterprise Applications - BackItUp D
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Database & Middleware Services D
Offerings: Database & Middleware Support & Consulting, Database Patching, Shared Database Service -
Firewall Services D, P
Offerings: Departmental Firewall Support & Consulting, ISC Data Center Firewalls & VPN Services, Secure Remote Access, University Border Firewall - HireIT D
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Offerings: HireIT–Field Services, HireIT Project Work, Support (Key, Extend & Leadership)
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Identity Management Services P
Offerings: Admin & User Self Service, Automated Account Management, Data Publishing, Penn Community, Penn Directory, PennGroups, PennKey, PennNames -
Information Security Services A
Offerings: Incident Management & Response, Security Consultations, Training & Awareness, Vulnerability Scanning -
Integration Development & Delivery D
Offerings: Integration–External Labor, Integration Development & Delivery -
IT Community Events A
Offerings: IT Orientation, IT Staff Convention, Lunchtime Learning, User & Special Interest Groups - Knowledge Link A
- LinkedIn Learning P
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Network Names & Numbers P
Offerings: Assignments, Authoratative DNS, DNS, Domain Names, Dynamic Host Configuration, IP Address Management, Network Timekeeping, SafeDNS -
Penn+Box P
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PennNet P
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PennO365 P
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Provider Support Services A
Offerings: Client Technologies Support, Drive Crusher, Provider Support Services, Standards Lab & Mobile Cart -
Technology Forecasting A
Offerings: Desktop & Mobile Recommendations, Technology Evaluations & Coordination, Technology Tracking -
Traditional Telephony P
Offerings: Traditional Voice Lines (infrastructure), Traditional Voice Sets, Traditional Voice Specialty Circuit