Rates for All Services

ISC Services are funded in three ways:

 
   A = Allocated Funding   

   D = Direct Billed

   P = COmmon-good services recommended for allocated funding in fy20 by PTIC

 

• Access Management Services P, A
  Offerings:  LDAP Services, Network Authentication, PennPath, Public Key Infrastructure (PKI), WebLogin
• Active Directory P
• Application Development & Delivery  D
  Offerings:  Consulting, Enterprise Applications, Non-Enterprise Applications
• BackItUp D
• Backup for Desktop & Laptop D
• Broadcasting Studio  D 
• Brokered Products D, P
• Classlists P
• Cloud Solutions  D 
  Offering:  AWS @ Penn, Azure @ Penn, GCP @ Penn
• Classroom Technology Services  A
• Contact Center P
• Data Analytics  A
  Offerings:  Data Analytics, Data Warehouse
• Data Center Services  D
• Database & Middleware Services  D
  Offerings:  Database & Middleware Support & Consulting, Database Patching, Shared Database Service
• Desktop Engineering D, A
  Offerings:  Standards Lab and Mobile Cart, Client Technologies Support, Enterprise Vendor Support, Mobile Device Management, Backup for Desktop and Laptop, Endpoint Detection and Response 
• Endpoint Management D
• Firewall Services  D, P
  Offerings:  Departmental Firewall Support & Consulting, ISC Data Center Firewalls & VPN Services, Secure Remote Access, University Client VPN
• HireIT  D
• Offerings:  HireIT–Field Services, HireIT Project Work, Support (Key, Extend & Leadership)
• Identity Management Services P
  Offerings:  Admin & User Self Service, Automated Account Management, Data Publishing, Penn Community, Penn Directory, PennGroups, PennKey, PennNames
• Information Security Services  A
  Offerings:  Incident Management & Response, Security Consultations, Training & Awareness, Vulnerability Scanning
• Integration Development & Delivery  D
  Offerings:  Integration–External Labor, Integration Development & Delivery
• IT Community Events  A
  Offerings:  IT Orientation, IT Staff Convention, User & Special Interest Groups
• Knowledge Link  A
• LinkedIn Learning P
• Live Video Streaming  D
• Network Design & Installation  D
• Network Names & Numbers P
• Penn Email Routing  A
• Penn Video Network  D
• Penn+Box P
• PennNet P
• PennNet Ethernet Ports P
• PennNet Mailing Lists P
• PennFlex Phone P
• PennNet Phone P
• PennO365 P
• PennZoom P, D
• Provider Support Services  A
  Offerings:  Client Technologies Support, Drive Crusher, Provider Support Services, Standards Lab & Mobile Cart
• Recovery Services  D
• Secure Share P
• SMTP-Relay P
• Storage D
  Offering:  File Storage
• Systems Support & Consulting  D
• Tech Center  A
• Technology Forecasting  A
  Offerings:  Desktop & Mobile Recommendations, Technology Evaluations & Coordination, Technology Tracking
• Traditional Telephony P
  Offerings:  Traditional Voice Lines, Traditional Voice Specialty Circuit
• Video Content Management  D
• Video Production D 
• Virtual Desktop D
• Virtual Server Hosting  D
• Web Services D
  Offerings:  Webhosting–Internal VMs, Webhosting–Pantheon
• Wireless at Penn P