ISC provides services directly to some area businesses and individuals. Rates for these clients depend on their tax exempt status. In order to receive the exempt rates, you need to submit the appropriate tax exempt certificate to ISC Shared Services.
Telephone Service Upgrade
Information Systems & Computing (ISC) has discontinued traditional telephone service as of July 1, 2014 with the exception of services such as security and fax lines. All offices and departments are encouraged to upgrade to PennNet Phone. Please contact ISC Client Care to schedule your upgrade.
ISC Client Care is available Monday to Friday, 8 AM to 6 PM, at 215-898-1000 or help@isc.upenn.edu to address any questions.
Services | Faculty/Staff | Exempt | Taxable |
---|---|---|---|
Lines | |||
Analog Service | $18.00 | $18.90 | $21.60 |
Digital Service | $20.00 | $21.00 | $24.00 |
PennNet Phone | $16.50 | $17.33 | $19.80 |
Sets | |||
Single Line (analog) | $1.50 | $1.58 | $1.80 |
2-line set (analog) | $13.00 | $13.65 | $15.60 |
MBS - maintenance | $5.00 | $5.25 | $6.00 |
Norstar - maintenance | $5.00 | $5.25 | $6.00 |
M9316 - rental (single line display) | $11.50 | $12.08 | $13.80 |
M9417 - rental (2-line display) | $13.00 | $13.65 | $15.60 |
Polycom-321 (2-line set) | $3.00 | $3.15 | $3.60 |
Polycom-550 (4-line set) | $3.00 | $3.15 | $3.60 |
Polycom-650 (6-line set) | $3.00 | $3.15 | $3.60 |
Voice Mail | |||
Asterisk for PennNet Phone Line | $3.00 | $3.15 | $3.60 |
Asterisk for Analog Line | $3.00 | $3.15 | $3.60 |
Asterisk Caller Menu | $19.50 | $20.48 | $23.40 |
ININ Caller Menu | $23.00 | $24.15 | $27.60 |
Circuits | |||
Fiber | varies | varies | varies |
Copper | varies | varies | varies |
Network Ports | |||
PennNet 10bt/100bt/1000bt | $4.75 | $4.99 | $5.70 |
Greeknet 10bt/100bt | $6.51 | $6.84 | $7.81 |
PennNet Wireless | $30.50 | $32.03 | $36.60 |
Greeknet Wireless | $32.26 | $33.87 | $38.71 |
Central Service | |||
IP Address | $13.00 | $13.65 | $15.60 |
PennO365 Email & Calendaring Account | $3.75/month | $3.94/month | $4.50/month |
PennO365 License Fee | $60/FTE/year | $63/FTE/year | $72/FTE/year |
Zimbra (Basic & Enhanced) | $4.50 | $4.73 | $5.40 |
Microsoft Exchange | $10.00 | $10.50 | $12.00 |
Forward-only Service | $1.00 | $1.05 | $1.20 |
Mailing Lists | |||
Setup Fee | $15.75 | $16.54 | $18.90 |
Monthly Fee | $0.63 | $0.66 | $0.76 |