Rates for non-Penn Direct Bill Clients

ISC provides services directly to some area businesses and individuals. Rates for these clients depend on their tax exempt status. In order to receive the exempt rates, you need to submit the appropriate tax exempt certificate to ISC Shared Services.

Telephone Service Upgrade

Information Systems & Computing (ISC) has discontinued traditional telephone service as of July 1, 2014 with the exception of services such as security and fax lines. All offices and departments are encouraged to upgrade to PennNet Phone. Please contact ISC Client Care to schedule your upgrade.

ISC Client Care is available Monday to Friday, 8 AM to 6 PM, at 215-898-1000 or help@isc.upenn.edu to address any questions. 

Services Faculty/Staff Exempt Taxable
Lines
Analog Service $18.00 $18.90 $21.60
Digital Service $20.00 $21.00 $24.00
PennNet Phone $16.50 $17.33 $19.80
Sets
Single Line (analog) $1.50 $1.58 $1.80
2-line set (analog) $13.00 $13.65 $15.60
MBS - maintenance $5.00 $5.25 $6.00
Norstar - maintenance $5.00 $5.25 $6.00
M9316 - rental (single line display) $11.50 $12.08 $13.80
M9417 - rental (2-line display) $13.00 $13.65 $15.60
Polycom-321 (2-line set) $3.00 $3.15 $3.60
Polycom-550 (4-line set) $3.00 $3.15 $3.60
Polycom-650 (6-line set) $3.00 $3.15 $3.60
Voice Mail
Asterisk for PennNet Phone Line $3.00 $3.15 $3.60
Asterisk for Analog Line $3.00 $3.15 $3.60
Asterisk Caller Menu $19.50 $20.48 $23.40
ININ Caller Menu $23.00 $24.15 $27.60
Circuits
Fiber varies varies varies
Copper varies varies varies
Network Ports
PennNet 10bt/100bt/1000bt $4.75 $4.99 $5.70
Greeknet 10bt/100bt $6.51 $6.84 $7.81
PennNet Wireless $30.50 $32.03 $36.60
Greeknet Wireless $32.26 $33.87 $38.71
Central Service
IP Address $13.00 $13.65 $15.60
E-Mail
PennO365 Email & Calendaring Account $3.75/month $3.94/month $4.50/month
PennO365 License Fee $60/FTE/year $63/FTE/year $72/FTE/year
Zimbra (Basic & Enhanced) $4.50 $4.73 $5.40
Microsoft Exchange $10.00 $10.50 $12.00
Forward-only Service $1.00 $1.05 $1.20
Mailing Lists
Setup Fee $15.75 $16.54 $18.90
Monthly Fee $0.63 $0.66 $0.76

All Rates